Returns & Exchanges
At DTLR, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for unworn merchandise in its original packaging. Please ensure all tags are attached and the items are in their original condition to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original shoebox or shipping container and include the packing slip provided in your shipment.
Attach Shipping Label
Download and print the prepaid return shipping label from our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy to monitor your refund status as it is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing